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INBOUND CONTACT SERVICES
Montage has provided inbound contact center work for over three decades. We're larger than just a call center — Montage also handles live chat and other on-line contact experiences. Our contact center integrates with a wide variety of back-office capabilities - fulfillment and warehousing, database management, other administrative functions. Select a complete business support package, or use our services a-la-carte, depending on your needs.
PRODUCT SUPPORT
We have long-term relationships with medical device clients and help to support their product offerings. We handle all manner of product support calls - from assisting sales reps, to helping medical professionals calling from emergency rooms with product questions. Our work for one Fortune 100 client has required our brand ambassadors to be cross-trained on thousands of different products, to ensure the best response to caller inquires.
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